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What is it like to shop at Mazda Direct? We invite you to see what our customers have to say here. Please consider leaving a review of your own one day!

47 Testimonials
4.9 out of 5 stars
5 star
43
4 star
4
3 star
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1 star
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Awesome Staff and I would send anyone there to buy :-)
shannon picolet
2019-02-20
I haven't even picked up my car yet but I'm tottally impressed. The dealership was closed when I called on Sunday but I still received a call the same day. Have talked to the owner and finance and both are helpful and have made this the easiest car deal I have ever had. Calls are returned quickly and best no BS. Look forward to picking up my new car on Tuesday. I know I will be impressed. Picked up the car today. Totally seamless. Thanks
Donald Mantz
2018-08-21
My Mazda 6 has been down since June for an engine cradle. I originally took it to cooper Service to figure out what the problem is they had it for a few months trying to get the part before having me tow it to the Mazda dealer in fostoria. I have been in contact with John their manager and he has been patient with me as sometimes I haven't been so patient because I'm still waiting on the part. In the meantime I'm out of my car and have been trying to deal with that. Well today John called and go... More
Monica Burns
2018-11-12
The Best place !!!! Love my CX9. And Love the service I get there. Everyone there are super nice. ?
Billie Jean Graber
2018-10-31
This is going to be a long review of my experience, but it will be worth the read I promise. First off, my dad and I have collectively owned Mazda’s for roughly a decade. I personally have gone two two dealerships. This one and the one on central avenue (Yark now I believe?). The customer service I’ve received at the two dealerships is substantially different. My primary example is an issue I had with the touch screen in my 2016 Mazda6 Sport. Due to the heat, my screen’s inner plastic layer b... More
Zach Huver
2020-08-04
Great place to see and buy a GREAT car!
Ralph Stager
2019-09-03
Top tier dealership!! I already love Mazda’s, but i had a great experience trading in my old Mazda 3 for a much newer and decked out CX-5. It was a very easy and pleasant experience, and I’m beyond thrilled for my new vehicle! I highly recommend seeing the team at Mazda Direct, they will be sure to treat you well!
Margo Kleman
2018-06-26
Fantastic service dept. My salesman Nick was awesome when I bought my car and still is after the sale!
Rick Krueger
2019-11-16
I was approved in 30 mins after taking my info over the phone and was driving my new used car the next day! My sales person was friendly and listened to what I had to say!
Mary
2020-03-27
Within minutes of requesting information on my CX-9 via the website, I received a call from my sales representative, Chad Dewald. That was the beginning of the excellent service I received from him and the entire dealership. The evening we drove down from Ann Arbor to purchase the car we met the owner, Bill Gaietto, who offered to deliver the car to us so we didn't have to make another trip. We didn't think he meant personally, but he and Chad were at our house the very next day. I'm trul... More
Jaclyn
2016-08-12