What is it like to shop at Mazda Direct? We invite you to see what our customers have to say here. Please consider leaving a review of your own one day!
4.9 out of 5 stars
Awesome Staff and I would send anyone there to buy :-)
I haven't even picked up my car yet but I'm tottally impressed. The dealership was closed when I called on Sunday but I still received a call the same day. Have talked to the owner and finance and both are helpful and have made this the easiest car deal I have ever had. Calls are returned quickly and best no BS. Look forward to picking up my new car on Tuesday. I know I will be impressed.
Picked up the car today. Totally seamless. Thanks
My Mazda 6 has been down since June for an engine cradle. I originally took it to cooper Service to figure out what the problem is they had it for a few months trying to get the part before having me tow it to the Mazda dealer in fostoria. I have been in contact with John their manager and he has been patient with me as sometimes I haven't been so patient because I'm still waiting on the part. In the meantime I'm out of my car and have been trying to deal with that. Well today John called and got a rental car for me free of charge I am ever so pleased now I don't have to worry any when I'm going to get my car back and trying to figure out rides. I want to thank John and the Mazda for helping me with my car and trying to make things right. I will definitely let other ppl know ant the customer service I've received.... More
The Best place !!!! Love my CX9. And Love the service I get there. Everyone there are super nice. ?
Billie Jean Graber
Top tier dealership!! I already love Mazda’s, but i had a great experience trading in my old Mazda 3 for a much newer and decked out CX-5. It was a very easy and pleasant experience, and I’m beyond thrilled for my new vehicle! I highly recommend seeing the team at Mazda Direct, they will be sure to treat you well!
Within minutes of requesting information on my CX-9 via the website, I received a call from my sales representative, Chad Dewald. That was the beginning of the excellent service I received from him and the entire dealership. The evening we drove down from Ann Arbor to purchase the car we met the owner, Bill Gaietto, who offered to deliver the car to us so we didn't have to make another trip. We didn't think he meant personally, but he and Chad were at our house the very next day. I'm truly glad we bought our car from Mazda Direct and this great team. Thanks for an awesome car and buying experience!
Jaclyn Lebert... More
Attention to customer service and satisfaction top drawer. Our car was delivered to our house by friendly and knowledgeable staff. Vehicle is as described and detailed when when it arrived. Top drawer experience!
have been servicing my mazdas at this dealership for 25 years there is not a better service department
Mazda Direct was very efficient in servicing my Miata. Great service manager. Quick service and even washed my car.
Service was great, didn't take long to get in and out and on with my day. Purchase of services and parts was made easy thanks to the knowledgable service staff.